Questions to Ask Web Designer

Questions to Ask Web Designer

Published on: 09/08/2015 11:24 am in News, News 2015, Web Design FAQ

With all of the companies selling web design these days it can be a bit of a headache to find the right people to work with. Especially if you don’t know much about web design or know the right questions to ask. So here are the few questions you can ask to give yourself a good idea of the particular company’s capabilities.

1. Can I see your portfolio?

The spectrum of web designers range from someone who is really good on the technical side to  someone who is brilliant on the visuals. Also factors like time and project management play a significant role here. Finding someone who combines all of the qualities might not be so easy. Take a moment and ask your designer on the kind of websites they worked on. Ask about the technologies they use and the process itself. Also make sure you like some of their work for this can be a good reference point for your site.

2. Will my site work on ALL DEVICES?

With mobile phones and tablets things have changed a lot recently and web designers that are on the cutting edge are focused on making sure your site is mobile friendly. Answering this question successfully on their end means they know what they’re doing.

3. Will you provide the source files?

The simple answer should be YES. If the answer levitates between ‘no’ or ‘it depends’, change web designer. Why are source files important? Simply because if you ever planned on moving the website to some other web design company you need these files to continue. You also need them to reconstruct the website at any given time in the future. 

4. How long will the process take?

Meeting deadlines is really important. People that are hobbyists or maybe only trying getting into web design don’t usually have a clear plan. Sometimes they stumble upon things they can’t overcome which can negatively affect the launch date, quality of the site or even possibly may cause ditching the development in the middle of the process. Good web designer will talk to you about your requirements for the launch date and advice you on the possible timeframes to make sure the site is done on time.

5. Will I officially own the site?

The obvious answer should be YES. But not always this is as obvious as it seems. Since in most cases it is the web designer who purchases the domain for the client, some ‘web designers’  register them on their own name. This isn’t an ideal situation for the client though. If the relationship between the web designer and the client goes sour at any point, the client might be exposed to losing the website, since officially they don’t own it…

6. What SEO will you use on my site?

Search engine Optimisation (SEO) is a wast subject in web design.

Things like:

  • good code structure,
  • fast loading speeds,
  • correct keywords density,
  • content built to rank high in search engines,
  • navigation clarity,
  • overall user interface simplicity,are the bare minimum your designer should do for SEO. Some extra services might include registering your website with search providers, employing additional traffic tracking devices and making sure your website is mobile friendly.

7. How do I make updates later?

There are 3 possible routes here:

you can learn the code the website was written in and manually change what you need to change,

you can ask your web designer to make updates for you,

you can use content management system

This is important question to ask at the beginning of a web development process because there are different alternatives your web designer can use to build the site. Depending on your needs good web designer will discuss your options with you to find best solution.

8. What happens after the site lunches?

Good web designers have a plan to transition their clients from building a website into marketing a website. As the building a website is only a part of the equation, you want to work with a web designer that knows what happens after that site is built.

9. Are there any future costs after the site is built?

This question is closely related to the previous one. Since having a website comes with the annual cost, ask your web designer how much that will be. Every website needs a domain name and a place on the internet where it is served from – hosting . These two things need to be renewed on a yearly basis. Good web designer will offer a website maintenance plan that covers the client in that regard and often offer additional services like the annual site backup, or executing minor site changes.

10. Are there any Extra Services that you provide as a part of your web design?

You might be getting some extras just by asking this question. Google Analytics, Google Web Master Tool Site Map, Onsite SEO, these are all vital things that go into a small business website and a good web designer will be able to tell you about them.

Don’t be afraid to ask questions a good web designer will be more than happy to answer them. They should be able to give you a good idea of the development process and explain every step in a clear manner.

If you are looking for a reliable web design done by a professional, contact us here. We will answer all your questions and point you in the right direction with your project.

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Patryk Urbanczyk

Web Designer / Graphic Designer


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